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Premolar III

Schedule status report needs to have the option to see rescheduled appointments

There are several tasks we need to do when rescheduling appointments, so we need to be able to run a report of rescheduled appointments to do an audit. Every client will want this, especially with mass reschedules due to COVID-19.
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CS Dental Employee
CS Dental Employee

Re: Schedule status report needs to have the option to see rescheduled appointments

Currently there is not an option like that for the reports.

However, maybe creating a new appointment type called "Rescheduled" or something similar can be added to the table. Then create an appointment for those patients using the new appt type include a note of original appointment date or any other info that is needed. Then you can run an appointment profile report which will give you that info?

 

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Premolar III

Re: Schedule status report needs to have the option to see rescheduled appointments

Seriously???  Why would we nuke our ability to see what the patient is coming in for, how appointment reminder languages are determined, default appt times are set, etc. just because you guys haven't created the reports?  It's totally unacceptable how you don't provide us with what we need yet your pricing continues to rise.  For every data element that exists in WinOMS we should be able to do a report off of the tables.  If we can't run them ourselves, you should run them for us ad hoc when requested until the reports are available.

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