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cromfs
Premolar III

System error on new release when closing out of eclaim reports

system error message

After going to eClaims Insurance Queue, Report.  I get this error when I go back to close out after looking at the reports every day since the upgrade to 8.11.4.144

paula1
CS Dental Employee
CS Dental Employee

Hi Tara, This defect was recently reported to our Development team. It seems CS Winoms will crash with a line 91 error if the client clicks the exit button while the eClaims reports window is rebuilding the list of reports after hiding a report.  If the reports queue has a lot of results to compile and it is still actively building the list, then the software will crash with a line 91 error. Once a resolution is in place you will be shipped an update that includes a fix. As always your feedback is greatly appreciated.

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