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rkstern
Canine III

WinOMS Cloud Down again

We are having an issue with the SQL Server connection . Is this cloud down?
tshaw
Community Manager
Community Manager

We appreciate your patience, please find the most recent update regarding the Cloud outage here 

https://community.carestreamdental.com/t5/WINOMS/Hosted-Practice-Management-Service-Update-Please-Re... 

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jcaravella
Canine II

Does Carestream have a temporary fix like they did when this happened just 10 days ago? Where you can browse to the mypractice.carestreamdental site?

katiejane62
Canine III

SHARING FROM THE MAIN EXCHANGE PAGE 
All Day Unplanned Outage - Cloud Hosted Systems

We have experienced an unplanned outage with our Cloud Hosted systems.  Due to the nature of this outage, please plan on the outage being a full day outage.  If there is any positive status changes we will add that to this thread. 

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This is unacceptable...along with everyone else we are unable to adequately work on our scheduled patient load... There should be a client wide reimbursement of money!!
NortonOrtho
Canine II

Yes, ours is showing the same error since our arrival at 7am (Eastern).

 

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Getting the same message regarding unable to connect to the SQL server for Orthotrac Cloud.

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Houston, TX and we're seeing the same issues.

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"Houston we have a problem" lol