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Canine III

WinOMS Cloud Down again

We are having an issue with the SQL Server connection . Is this cloud down?
8 Replies
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Canine II

Re: WinOMS Cloud Down again

Yes, ours is showing the same error since our arrival at 7am (Eastern).

 

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Canine II

Re: WinOMS Cloud Down again

Getting the same message regarding unable to connect to the SQL server for Orthotrac Cloud.

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Canine II

Re: WinOMS Cloud Down again

Houston, TX and we're seeing the same issues.

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Canine III

Re: WinOMS Cloud Down again

SHARING FROM THE MAIN EXCHANGE PAGE 
All Day Unplanned Outage - Cloud Hosted Systems

We have experienced an unplanned outage with our Cloud Hosted systems.  Due to the nature of this outage, please plan on the outage being a full day outage.  If there is any positive status changes we will add that to this thread. 

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Canine III

Re: WinOMS Cloud Down again

"Houston we have a problem" lol
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Canine II

Re: WinOMS Cloud Down again

Does Carestream have a temporary fix like they did when this happened just 10 days ago? Where you can browse to the mypractice.carestreamdental site?

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Canine II

Re: WinOMS Cloud Down again

This is unacceptable...along with everyone else we are unable to adequately work on our scheduled patient load... There should be a client wide reimbursement of money!!
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Community Manager
Community Manager

Re: WinOMS Cloud Down again

We appreciate your patience, please find the most recent update regarding the Cloud outage here 

https://community.carestreamdental.com/t5/WINOMS/Hosted-Practice-Management-Service-Update-Please-Re... 

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