WinOMS Cloud

[rstern]

We have three office and are thinking about moving to the WinOMS cloud.

What internet connection and speed are people using? How was the conversion experience ( moving to the cloud)?

Do you have any issues with the internet connection dropping for a split second and the WinOMS program needing to be restarted to continue working?

Thanks

Rich

[tshaw]

Thank you for the post rstern‌! I am trying to get in touch with someone from our Cloud team to respond. 

[omsnashville]

Following.

[rich_omsafw]

We have 5 offices moved to the cloud about 2 years ago.  At our main 4 offices we have either 50/15mbps or 100/20mbps.  At our satellite office we have 10/1.  The satellite office runs slow but ok.  We knew going into this that could be the case.  The other offices run pretty well.  Xrays & 3D volumes actually open faster in the cloud.  If there would be a short drop of the internet, WinOMS will "freeze" and then resume when connection is back.  WinOMS cloud uses Citrix which is pretty good about riding out little drops.  We have a low speed backup internet connection that will kick in if our main connection drops completely.  I would really recommend this.  We may only use the backup a few times a year but has been a life saver when our internet was down for a few hours.  The migration process was alot of work but went smooth.  We closed at like 10 on a Friday were ready to use WinOMS on Monday.  Our old xrays and images trickled in over that first week so that was a pain if you need that old image but after a week they were all there.

I hope this helps.

Let me know if you have more questions.

Rich

[cjenkins]

Hi Rich.  We are a 4 office/4 surgeon practice strongly considering making the move.  I have spoken with both my IT support team and WinOMS about a lot of things but I would love to hear directly from a user who has gone through the process.  Would you be willing to chat some time if I come up with a list of questions? 

Thanks!

Christi Jenkins

Operations Specialist

Michigan Oral Surgeons

[rich_omsafw]

Absolutely. Get a list of any questions you might have and I will try my best to answer. We can setup a time next week and talk through the process.

Thanks

Rich

Rich Knapke

Oral & Maxillofacial Surgery Associates

(260) 423-2340