Trying to log on to WinOMS and it is stating that the computer has lost its connection to the Sybase engine on the server. We are on the cloud. Any help would be appreciated!
We are in the same boat. I emailed several people at 640EST and heard back around 740 and all that was said is they are working on it. Very frustrating.
Another update. Not as good.
The earlier ETA of 30 minutes appears to have been wrong. Our engineering teams are still working on resolution. I do not have a new ETA being given to me so that leads me to believe this will be a longer fix and potentially take until possibly afternoon. It could be sooner and of course I will communicate any real-time changes to status.
Here we go again.
Carestream Dental is aware that your systems are down and are not accessible. We are actively working to resolve this issue. We apologize for the impact and will let you know as soon as service is available. Current estimated time to resolution is 1PM EST. If that estimate changes we will let you know.