WinOMS: eClaims with dates of service in 2019 being converted into pre-authorizations
There was a Carestream system issue that flagged all eClaims containing a service date in January, 2019 as pre-authorizations instead of actual claims. Carestream is aware of the problem and is actively working to solve it. All affected claims will be resubmitted shortly.
There is no action needed on your behalf.
We apologize for any confusion and we look forward to continually serving your electronic processing needs.