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mtones
Moderator
Moderator

Windows 11

Last week Microsoft announced that they will be releasing ‘Windows 11’ late 2021. 

As soon as Microsoft make development tools available we will be undertaking work to define compatibility with Carestream Dental products and will provide further information nearer the time.

Should you wish to test for your Hardware’s compatibility this is possible through Microsoft’s tools available here:  https://www.microsoft.com/en-us/windows/windows-11

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vpolyakov
Canine II

Happy New Year!!!

 

Still no announcement about WinOMS CS is compatible with Windows 11.

 

Furthermore,  Official WinOMS System Requirements for version 9.6.2 list MS Word 2019 is the latest supported version.  Problem is that Microsoft moved to Microsoft Office 365 a preferred productivity software suite. 

Again, Carestream is well behind and forcing us to buy old, outdated software with decreased support time from MS.

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cophin
CS Dental Employee
CS Dental Employee

Hi,

This is posted under R4+ which already Supports Windows 11 and O365.

Can you post this under the WinOMS discussion thread please so it is observed by the applicable staff (https://community.carestreamdental.com/t5/WINOMS/bd-p/winomsdiscussion)

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vpolyakov
Canine II

Well, One has passed since Microsoft deployed Windows 11. I am paying my support fees on time. WinOMS CS has not been certifiedto work with the latest Windows release still!!!!!

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matthewbridge
Moderator
Moderator

Microsoft has started to deploy Windows 11 operating system with new computers. Carestream Dental has teams in place testing our systems and actively preparing for this new operating system.

For the time being, customers who are adding new computers should load Windows 10.Timely updated communication will be provided, but until then please ask customers to postpone installing Windows 11, until Carestream Dental can confirm the compatibility with our products (Software, Applications and Drivers).

Hello MathewBridge,

Today is January, 12, 2023, two months since your last update: you stated: "Timely updated communication will be provided"  

I don't consider two months of no action as a "Timely update", meanwhile Carestream charged me two months worth of support fee.

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WinOMS testing with Windows 11 has just completed today and is now approved for use for on-premise WinOMS customers with version 10.0.3 or higher or version 9.7 or higher if you are still on version 9 of WinOMS.  We will update the system requirements with this new info soon.  I'm going to also ask a member of our service team to contact you with this updated info to ensure you get it.     

 

Great new John.  Windows 11 good for cloud customers?  OMSImaging good with Win11?

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@rich_omsafw  Citrix Workspace application/client (CWA) currently supports Windows 11.  As long as an endpoint being used meets Citrix Workspace App (CWA) client current requirements and is running a current version of CWA, it will generally be expected to work since our hosted applications are actually running on our hosted infrastructure.  Blockers to this general statement will be any systems where you are using peripherals or applications (like imaging) that run directly on the endpoint and might have their own compatibility/limitations.   https://docs.citrix.com/en-us/citrix-workspace-app-for-windows/system-requirements.html is a good reference for Citrix Workspace App system requirements for windows. 

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Hello @rich_omsafw, I'll let @john_wildharber respond to the Cloud question.
I did receive a response from the imaging team,
Windows 11 has been certified to run CSOI 11.15 as a workstation, however, a server-class OS is needed to handle the Server portion of CSOI 11.15.

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Hi @vpolyakov,

I appreciate your frustration in this situation but you're replying to a post on a different application and one based in the UK.

I have reported this to the management team in the WinOMS application.

Regards

Matt

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I am a US based WinOMS customer.  Can I get an update on when Win11 will be compatible with WinOMS.  Can cloud customers upgrade or is OMS Imaging not compatible either?  

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Thank you for updating the post @matthewbridge and for sending it on to WinOMS management. 

@vpolyakov @rich_omsafw I have also sent this on to the WinOMS team and will update here when I receive information and also have requests in for escalations to reach out to you.  

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