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rich_omsafw
Premolar I

Xrays Saving to Cloud

In the last week or so the time it takes for xrays to show in the cloud has increased considerably.  Yesterday it was over 20 min.  Right now it has been11 min and still nothing.  Earlier this month, we were at less than 30 seconds.  I talked to support yesterday and they adjusted a few things but it doesn't appear better.  I think there is a problem is receiver server couldn't catch up overnight.  We are using TX011 imaging server.

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tshaw
Community Manager
Community Manager

Re: Xrays Saving to Cloud

Hello @rich_omsafw

I've reached out to the Cloud team to review the information in your post, and have someone reach out to you. 

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