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Canine II

adding a dx code to a claim for resubmission

Insurance claim already submitted, insurance requesting a dx code. I add the code thru the ledger to the procedure but it doesn't show on claim. Do I have to delete and reenter to resubmit with the dx code showing?

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Premolar I

Re: adding a dx code to a claim for resubmission

In our experience, we had to delete the current claim and recreate it.  Then resubmit the new claim.  We had issues adding a DX code to an existing claim.  We didn't have to delete the charge in the ledger.  Hope that helps.

Canine II

Re: adding a dx code to a claim for resubmission

Thank you. I'll give it a go!

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CS Dental Employee
CS Dental Employee

Re: adding a dx code to a claim for resubmission

As long as claim has a "bill date" on it, any changes wont take effect. Unbill the claim and then print or submit it again.
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Canine II

Re: adding a dx code to a claim for resubmission

Thank you
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