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Community Manager
Community Manager

Using the @mention Function On The Exchange

 

The @mention function enables you to add/tag a specific person on The Exchange to a new post, or when commenting on a post. 

When @mentioning a person the user is sent a notification in their inbox, and depending on their settings they may also get an email. 

To use @mention:

  1. When creating a new post or when replying to a post, type the “@” symbol and start typing the person’s username that you would like to add to the conversation. A search dialog opens with suggested matches. 
  2. Select the correct username match from the list, and the user will be highlighted in the post, and notified that they have been added to your post. 

Note:  @mentioning someone in content they are already participating will generate 2 notifications, one for the @mention the other for the update to the content.

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