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rich_omsafw
Canine II

CS Boost trouble

Anyone using Boost?  I setup Boost at our office and after logging in, we realized info was missing.  Most days many appts are missing.  I am working with support on resolving this but wondered if other offices have same problem.  The email I sent to Alex showed that 10 appointments were missing from one morning.  We also like to put doctor meetings into the schedule and meetings won't show up at all.  That would be a nice thing to add for future updates.

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rich_omsafw
Canine II

Re: CS Boost trouble

I wanted to update our Boost situation.  We have since had to scrap our plans to use this feature.  After enabling Boost, WinOMS slowed down to a crawl.  After 2 weeks of slowness they realized it was Boost causing the server to run slow.  Now with Boost disabled, things aren't running back to normal speed.  I have been calling support everyday keep getting told they are looking into it.  Just to put slow into perspective, this morning it took 3 minutes to save an EMR note and 2 minutes to open a patient account.  Things speed up as the day goes on but that doesn't help us first thing in the morning.  Anyone use Boost?  Anyone have similar experience?

Thanks

Rich

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