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dawnhill
Canine II

E-prescriptions

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Is anyone else getting the error " Failure to authenticate" when prescribing a narcotic?  We aren't sure if the problem is through Carestream or Verizon.

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mczar
Premolar I

Re: E-prescriptions

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Dawn,

Verizon had a major outage this morning which caused a problem with the Verizon authentication servers. We believe they should be operational now.

Matt Czarick | Sr. Manager
DPMS Escalations Group
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mczar
Premolar I

Re: E-prescriptions

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Dawn,

I am sorry. We are still getting reports that this may still be an issue. It looks like Verizon is having multiple issues still.

Matt Czarick | Sr. Manager
DPMS Escalations Group
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edbaublitz
Canine II

Re: E-prescriptions

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Good Afternoon Everyone.

The Verizon outage should be cleared up now. Please try to send your prescriptions as normal again and if you have further issues, please let us know.

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