Our practice is comprised of 5 doctors at 5 different locations and a central billing office. We recently converted from Windent to WinOMS and are looking for a company that provides electronic patient appointment reminders, at a minimum, that is flexible in terms of the messages sent to a patient. We started out with E-Services and found it is not flexible enough to meet our needs. I'm looking for feedback from a user perspective, so if you are in a similar situation, and have a service that is working well for you, I'd appreciate hearing from you!
Have you seen our our new eConnections product? We now offer 2-way texting and integrated appointment confirmations, as well as several other new tools. I will ask Arcadio to reach out to you.
Sandra, this is Arcadio Gomez. I just sent you an email with information on our eConnections service. At the bottom of the email there is a link to a Pre-recorded demo on our eConnections services of which the first 10 minutes covers Patient Engagement service providing:
-Text, email and phone your patients automatically with customizable messages.
-Easy to understand Dashboard; Increase Patient Engagement, Reduce Cancellations, Increase patient satisfaction.
-Online Scheduling from website, directories or social media in real time.
Please feel free to call me or email me after you have watched the video.