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rstern
Canine II

WinOMS Cloud

We have three office and are thinking about moving to the WinOMS cloud.

What internet connection and speed are people using? How was the conversion experience ( moving to the cloud)?

Do you have any issues with the internet connection dropping for a split second and the WinOMS program needing to be restarted to continue working?

Thanks

Rich

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5 Replies
Community Manager
Community Manager

Re: WinOMS Cloud

Thank you for the post rstern‌! I am trying to get in touch with someone from our Cloud team to respond. 

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omsnashville
Premolar II

Re: WinOMS Cloud

Following.

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rich_omsafw
Canine II

Re: WinOMS Cloud

We have 5 offices moved to the cloud about 2 years ago.  At our main 4 offices we have either 50/15mbps or 100/20mbps.  At our satellite office we have 10/1.  The satellite office runs slow but ok.  We knew going into this that could be the case.  The other offices run pretty well.  Xrays & 3D volumes actually open faster in the cloud.  If there would be a short drop of the internet, WinOMS will "freeze" and then resume when connection is back.  WinOMS cloud uses Citrix which is pretty good about riding out little drops.  We have a low speed backup internet connection that will kick in if our main connection drops completely.  I would really recommend this.  We may only use the backup a few times a year but has been a life saver when our internet was down for a few hours.  The migration process was alot of work but went smooth.  We closed at like 10 on a Friday were ready to use WinOMS on Monday.  Our old xrays and images trickled in over that first week so that was a pain if you need that old image but after a week they were all there.

I hope this helps.

Let me know if you have more questions.

Rich

cjenkins
Canine III

Re: WinOMS Cloud

Hi Rich.  We are a 4 office/4 surgeon practice strongly considering making the move.  I have spoken with both my IT support team and WinOMS about a lot of things but I would love to hear directly from a user who has gone through the process.  Would you be willing to chat some time if I come up with a list of questions? 

Thanks!

Christi Jenkins

Operations Specialist

Michigan Oral Surgeons

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rich_omsafw
Canine II

Re: WinOMS Cloud

Absolutely. Get a list of any questions you might have and I will try my best to answer. We can setup a time next week and talk through the process.

Thanks

Rich

Rich Knapke

Oral & Maxillofacial Surgery Associates

(260) 423-2340

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