Good morning OrthoTrac group. Above is a suggestion from one of our OT clients. Is this an issue for your practice? How do you track your attempts to call patients? I would suggest the idea would need to be expanded to include, not just phone calls, but emails, texts, and letters. Maybe more of a "contact tracking option" which would be stored in a list at the patient level and a daily list of missed attempts could be delivered to a selected user or users so that new attempts could be made. Would love your thoughts!