Softdent and posting credit card payments

Discussion created by dr.cavola on Oct 25, 2016
Latest reply on Oct 26, 2016 by jeffrey.urkevich


Got a great tip over the weekend at the ADA in Denver regarding Softdent v.16 and settings to Automatically display the Payments Screen when posting a payment code.

Worked most of the day until .....

We received those insurance credit card payments today in the mail.  Seems that trying to post those code ranges (11-13) doesn't quite work in the payment screen.  Or more specifically, doesn't allow you to post.  Had to revert back to the original way to post - via in the Patient Transaction screen.

Any suggestions?  Anything we're doing wrong?