Sometimes we need to refile a claim that was originally filed by mail (not electronically). Often when we do that, I get the message "This claim was sent electronically. Re-submit again?".
The claim was originally sent by mail, and the yellow Status tab has the ECS box unchecked.
The only way I can resubmit via mail is to delete the claim and start over.
What are we doing wrong?
Thanks in advance.