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Softdent deleting ss numbers

Question asked by kat710 on Mar 24, 2017
Latest reply on Jul 26, 2017 by jennifer@eaganfamilydentistry.com

jeffrey.urkevichmatt.ackerman

 

Ever since our last softdent update, Softdent gives a duplicate warning and then wipes out the social security number of the patient if you are in edit mode of a patients record.   I had called in several times about this and was told there is no fix right now.  

This is becoming a problem that is only growing bigger and I would love to have an update regarding how and when this issue will be addressed.  Thank you.

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