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insurance claim problem

Question asked by pittdental on Apr 25, 2017
Latest reply on May 9, 2017 by softdentgirl

I am gettting an error when I send an insurance claim,  it says" Insurance plan does not require a printed form"     We normally send our claims electronically. This has never happened before and we are not sure what to do.  It shows the claim was sent in the pt transactions, but it doesn't show up in the claims batch.  Any suggestions???