What is the correct way to set up a given insurance plan's bluebook when a procedure isn't covered by insurance?
For example, a plan (%PPO) does not cover implants. I tried changing the bluebook for those procedures to be 0%, but that also changed the allowed amount to 0. If I then use that plan to create a treatment plan that includes implants, the treatment plan shows that the insurance write-off is the entire cost with $0 paid by insurance and $0 paid by the patient. I need it to show that the entire cost is the patient's responsibility.
I've obviously set something up incorrectly. Thanks for your help straightening this out.