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Bluebook values for procedures not covered

Question asked by doctom4300 on Apr 27, 2017
Latest reply on Jun 5, 2017 by mdunham

What is the correct way to set up a given insurance plan's bluebook when a procedure isn't covered by insurance?


For example, a plan (%PPO) does not cover implants. I tried changing the bluebook for those procedures to be 0%, but that also changed the allowed amount to 0. If I then use that plan to create a treatment plan that includes implants, the treatment plan shows that the insurance write-off is the entire cost with $0 paid by insurance and $0 paid by the patient. I need it to show that the entire cost is the patient's responsibility.


I've obviously set something up incorrectly. Thanks for your help straightening this out.