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We have Softdent Version and can't get the Pending List feature to work. We find the patients on a Pending List Report but not on the list within the scheduler? Am I missing something?

Question asked by elastagirl29 on Apr 27, 2017
Latest reply on May 10, 2017 by john.wildharber

We have Softdent Version and have not been able to get the Pending List feature within the scheduler to work. We find a name on the Pending List Report but can't find them within the scheduler feature. We've tried searching by patient name, provider, etc and still nothing. I feel this is a key feature that we would use but have just gotten too frustrated. I've been using Softdent for 20 years and I'm stumped. We had a 3 day onsite trainer that was stumped too. Are we missing a setting? Is it only our office? Thanks, Aneta