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Not the final payment

Question asked by bwhite on May 4, 2017
Latest reply on May 5, 2017 by judicunningham

This may seem very basic but I can't find the answer under Help.  When you are entering a bulk insurance payment, there is a * next to the patient's name.  The notes say that the * means that this the final payment for this claim.  I have a paid claim that is not the final payment because one of the items in the claim needs to be re-filed.  How do I remove the * or do I have to create a whole new claim for the piece that needs to be re-filed?