AnsweredAssumed Answered

Light gray box around random tooth attaches notes...

Question asked by lamayo on May 10, 2017
Latest reply on May 16, 2017 by lamayo

The light gray box, circled in purple, has started showing up around randomly  when we open some charts but not all. The specific tooth it selects appears to be random. The problem we are having is there is no way to "unselect" the tooth and all clinical notes then attach themselves to that specific tooth. Once the notes are complete, we are able to manually reopen the them and change the settings to "entire mouth". Is this user error, system error or a setting we have inadvertently activated?