When is the new time estimate for us to receive these?
Q4 2017 is our current target for WinOMS support of EMV chip readers through our eServices.
cant wait for this too!
We will start working on this project during Q4 and will be looking for some testers as soon as we are done. Please let me know if you are interested!
(staceyw and cromfs, i'm looking at you!)
I would love to be a tester!
ok -- send me a message with all your contact info (don't post it here!)
I just had a patient do a chargeback and even though I have their signature on the credit card receipt, Transfirst is still allowing it because there's no EMV chip reader. This seems highly unfair since we don't have the option to have a chip reader yet.
I want to be sure that lontaylor sees this, and that while chargebacks are extremely infrequent in the healthcare sector, I hate to hear that they are affecting you at all.
We did have a revision to the design approach that we were using to deliver this functionality, and that means delays (*sigh*). I think that we will make some progress during the first half of this year, but I don't have a new date yet. It could be slightly comforting that WinOMS will be the first Carestream product to get the EMV capable readers, once they are ready for us.
mdowling Should be able to assist with that chargeback question Tara.
I reached out to Tara to follow up on the specific chargeback scenario!
What about for Softdent--our special insurance that covered us for loss expires April 1 of this year--this was set up by Carestream with Transfirst??
We are actively working on the next version of ePayments, which will include EMV support. Our timeframe has not been set at this point. In regards to the insurance question you posed, I've reached out to mdowling for an update on that and will post it here as soon as I receive it.
I just spoke to mdowling and the answer to your question on the insurance is that Carestream clients who are using TSYS are covered in their EMV reimbursement program. This program will continue until an EMV capable solution is available.
Retrieving data ...