How do we avoid a "Duplicate Claim" designation from an insurance company when resubmitting a claim with additional information that was requested by them?
Try this, when you post the original payment or no payment on the claim under each line item there is a resubmit option(right hand side click on the text. When you process the denial, select the option "resubmit" and attach the additional information in the notes section or narrative,
Thanks so much. This was the answer I was looking for.
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