Scanning Issues

Discussion created by pksaari79 on Jul 14, 2017
Latest reply on Jul 14, 2017 by chriscornett

I understand the Softdent is an image based system and for scanning a document into the system, it comes in as a jpeg.  And some items, like charting from the periodontist, we acquire as a jpeg because is it easier to view.  My IT person was out here, looking at some things and had a couple of questions.  He does deal with several Softdent clients and many of us do have scanning issues.


When in documents and acquiring a page from a scanner, can a setting be changed to save the scanned documents as a pdf instead of a jpg.  The pdf file is much smaller in size, which will use less hard drive storage space on the server and possibly reduce the out of memory errors when scanning in Softdent.  
Second question, is there a way to open a pdf in documents by double clicking instead of right click and selecting open.  
Third is it possible to show pdf thumbnails in softdent documents like the jpg files show a thumbnail of the file.
If pdf was used as the main file type it would reduce the size of the files in the person's chart which is also related to how long it takes to open a patient's chart in Softdent.


Examples of a letter we sent out to another office but the same instance would be us importing the info from another office.