AnsweredAssumed Answered

Social Security No. Issue

Question asked by bwhite on Aug 2, 2017
Latest reply on Aug 22, 2017 by karen

I wanted to see if we have an update on resolving the social security number issue on the Cloud version.  Because the numbers are being wiped out, the safety net for catching duplicate patients is also being effected.  Having the pop up that the social security number is incomplete is a nuisance and we are going to have to reenter all the numbers once the issue is resolved.  I have talked with several techs about this issue and keep being told that they are working on it. 

Please let us know when we can expect this issue to be resolved.

Outcomes