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Provider has disappeared from scheduler/recall appts

Question asked by lakewooddental on Sep 5, 2017
Latest reply on Sep 5, 2017 by ayman

My hygienist has noticed that she has "disappeared" from the scheduler that we all use.  She also usually makes recall appointments while in the patient's chart -and she is not able to do this because it throws her in to a different appointment book.  Any suggestions on where we should look to correct this?  This problem follows her log in-as she has tried to log off and go back in on another computer and it remains the same.  Any suggestions?