AnsweredAssumed Answered

Authorization issue

Question asked by ahmed.abdulhadi on Sep 10, 2017
Latest reply on Sep 12, 2017 by simon.marston


we all know that there is four conditions in each appointment , ( waiting , in surgery , left surgery and complete ).

when the doctor inside the clinic press left surgery there is a small window pops up that helps the doctor if he wants to see that patient again , and when the receptionist presses complete there is another window pops up that shows all the doctors details about the next visit of that particular patient .


my problem is when the doctor finishes his part of entering the details about the next visit , the receptionist presses complete and press ( past into diary ) option , but when he chooses the day; the system shows an error that says ( this user is not authorized to past into diary ) , and it keeps showing it although i am signed in with the admin user .


please help me to define the error and solve it .


thanks .