paul.snyder

Real-Time Services outage for Delta Dental Missouri and S.Carolina

Discussion created by paul.snyder Employee on Sep 22, 2017

On Friday, 10/6/17 starting at 6:30 PM CST, the entire data center will be offline to migrate all equipment to a new battery backup system.  All real-time services will be unavailable during the outage timeframe. This outage is anticipated to last from 6:30 PM Central Time on Friday, 10/6/17 to 11:00 PM Central Time on Sunday, 10/8/17.

 

Real-time claim status and eligibility will not be available for these payers during this time.

Outcomes