I have a question regarding the actual paper statements. At the bottom, it reads current balance, 30 days, 60 days, 90 days, new balance. I have a patient who has a current balance of 664.50, 30 day balance of 40.90, new balance of 705.40. The patient was confused by that and wanted me to explain what that meant. I went back to look at her acct and 30 days ago the balance wasn't 40.90, so i'm a little confused on how to explain that to her. All the transactions add up correctly on her acct.