Can anyone advise me how to get recalls to go out automatically each day e.g SMS and letters - I have just upgraded to R4+ and cannot remember how to do it.
If you mean the automatic recare system, that works alongside the Springboard widget then you can follow these instructions:
If this is the first time you have used automatic recare tasks then you should check you have the correct templates set up too.
If you need any more help, then let me know
Thank you all very much, now sorted
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