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Updating addresses in account and patient records

Question asked by ktatejacoby on Oct 24, 2017
Latest reply on Nov 13, 2017 by doctom4300

Is there an easier way to update addresses in accounts and have it pull over into the patients listed on the account than the way we are having to do it? Currently we change in the account page, it asks if you want to update all patients. Then you HAVE to BACK OUT of the account, move to a different account, then go back and click on the patients to be sure it has updated. Also, why does it sometimes not update the account holder as patient? Very frustrating and time consuming! 

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