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Anyone have an issue with dexis data?

Question asked by endoendo on Nov 8, 2017
Latest reply on Nov 10, 2017 by ayman

We're on Softdent 16.2.5 and use dexis (English version).

Most of the time, if we view rads thru the dexis desktop icon the date of birth is formatted mm/dd/yyyy.

If we view the same rad by going thru Softdent, the date of birth is European formatted  And sometimes after we've viewed a rad both ways, the dexis desktop view will then show the European format also.

Phone reps from both companies say it's the other company's issue.  

Has anyone had this issue?