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EMR note template-cannot add text, text missing

Question asked by cromfs on Dec 20, 2017
Latest reply on Dec 21, 2017 by paula1

This was happening in 9.0 so I was advised by a Carestream rep to upgrade to 9.1 but it's still occurring.  One of my EMR note templates has text cut off at the end.  When I go in and try to readd the missing text, instead when I save it just cuts off even more text.  I cannot fix this.  Please help.