AnsweredAssumed Answered

Error codes submitting electronic claims.

Question asked by drzatko721 on Dec 29, 2017
Latest reply on Jan 6, 2018 by drzatko721

Good morning! 


Yesterday when I went to send insurance claims I got a couple different error codes, codes I have never seen before. All claims failed validation, which has also never happened. The error codes read as follows:

Error 1000, FB1-14, Rendering Prov Last. 1000 Required field is empty.

Error #5060, Unable to get billing providers no. 2.


The last error code read: 

File Control Record Z0 Error. Contact technical support.

-Error #1003, ZA0-7, File Claim Count

1003 Number [0] is out of range, must be btween 1 and 9999. 


Is this something I will have to contact support about or did something get changed internally I can go in and change? Any help would be great! Thank you!