AnsweredAssumed Answered

Over 1 year old Claims

Question asked by hillclock on Jan 25, 2018
Latest reply on Jan 29, 2018 by hillclock

We have a few cases that have an acceptance date from over 1 year ago. Due to various reasons it has taken until now to finally get the treatment completed. When we try to send the new e-Dental EDI it brings up an error message saying we cannot send as acceptance date was over a year ago. I have contacted the NHS Board and they said they are only interested in when it was completed so no change in their rules. Any ideas on how I can send these claims - it is with the technical team in R4 but just wondered if anyone else has this problem