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Please explain the responses in the SMS report

Question asked by chilling on Feb 13, 2018
Latest reply on Feb 21, 2018 by matthewbridge

Attached is an extract of the R4 log with the responses to the automatic import of SMS messages:

 

ClinicTimeUserActionPatientDescription
12/02/2018 14:31SMS Delivery FailedSMS Response rejected Appt patient has been deleted since appt was Unable to deliver the SMS
12/02/2018 14:31SMS Delivery FailedSMS Response rejected Appt patient has been deleted since appt was Unable to deliver the SMS
12/02/2018 14:31SMS Delivery SucceededSMS delivery success notification received for Appt patient has been deleted since appt was
12/02/2018 14:31SMS Delivery SucceededSMS delivery success notification received for Appt patient has been deleted since appt was
12/02/2018 14:31SMS Delivery SucceededSMS delivery success notification received for Appt patient has been deleted since appt was
12/02/2018 14:31SMS Delivery FailedPatient SHSMS Response rejected Appt at 03/07/2017 12:05:00 PM with SF Unable to deliver the SMS
12/02/2018 14:31SMS Delivery FailedPatient WTSMS Response rejected Appt at 04/07/2017 02:20:00 PM with MWM Unable to deliver the SMS
SpaDental 12/02/2018 14:31Adm0Confirmed AppointmentPatient NMUnconfirmed to Confirmed
12/02/2018 14:31SMS Confirmation ReceivedPatient NMSMS Confirmation Received for Appt at 30/06/2017 01:40:00 PM with ZW
SpaDental12/02/2018 14:31Adm0Confirmed AppointmentPatient SRUnconfirmed to Confirmed
12/02/2018 14:31SMS Confirmation ReceivedPatient SRSMS Confirmation Received for Appt at 03/07/2017 03:25:00 PM with MWM

 

Please would you explain the responses in the description field and also explain what has been updated in the R4 database for each of these records

 

Thanks

 

Christopher Hilling

SpaDental group

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