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Question asked by kpratt on Feb 22, 2018
Latest reply on Mar 8, 2018 by joedindo



When trying to import an attachment on a patient's clipboard, I am usin the scan/acquire button.  When I do, the attachment is always in .bmp format even though my scanner settings are for either a .pdf or .tiff.  I recently had to switch computers and reinstall my print driver.  I didn't have this issue before switching computers.  How can I switch the format on scanned documents when scanning from within PracticeWorks?  I don't have any issues changing formats when scanning outside of PracticeWorks.