staceyw

E-Reminders issue

Discussion created by staceyw on Mar 5, 2018
Latest reply on Apr 13, 2018 by paula1

We are having a problem that patients are saying the ereminders automated calls are saying they have an appointment with the wrong Doctor.  I have checked into this to be sure the provider wasn't changed recently. This happens off and on but today I have had three patients tell me they were confirmed for the wrong Doctor.  

 

Wondering if anyone else has the same issue 

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