We have recently added eClaims and NEA services to our office. I am able to submit claims without an attachement with no problem. However, once I add and attachment and click "save and send", PracticeWorks freezes. Simply ending the program in task mangager doesn't work. It is still frozen when practiceworks starts up again. I have to logoff of Citrix and restart the program everytime. HELP! I have called tech support and they don't know what is going on. Is anyone else having this problem?