Box 53 ??
When we post a hygiene appointment the insurance claim should show the doctor we posted in Softdent as the treating dentist, right? It doesn't. The daysheet is correct and the transaction screen is correct, but for the treating doctor, the claim still pulls the 'doctor of record' from the patient screen and enters his name in box 53.. Tech support couldn't resolve this and said they believe development is working on it. Any suggestions?