Box 53 error

Discussion created by endoendo on Mar 19, 2018
Latest reply on Mar 29, 2018 by tshaw

Box 53 ??

When we post a hygiene appointment the insurance claim should show the doctor we posted in Softdent as the treating dentist, right?  It doesn't.  The daysheet is correct and the transaction screen is correct, but for the treating doctor, the claim still pulls the 'doctor of record' from the patient screen and enters his name in box 53..  Tech support couldn't resolve this and said they believe development is working on it. Any suggestions?