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Orthotrac doesnt recognize Word, help!!!

Question asked by drlennard on Mar 26, 2018
Latest reply on Mar 27, 2018 by prcarter

I have 2 workstations, both have Microsoft Office 2010 pro installed. One workstation seamlessly integrates orthotrac with Word,  and merges content when we generate letters, the other one DOES NOT! Same program,  IT checked install, cleaned registry,  no corrupt files.  Word works just fine, but Orthotrac fails to find it. I reinstalled Office 4 times , it is 32bit version. I believe orthotrac needs to be reinstalled on this workstation, please help.

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