AnsweredAssumed Answered

Procedure Codes not always posting in a patient's chart

Question asked by mistyeverman@gordonorthodontics.com on Apr 3, 2018
Latest reply on Apr 4, 2018 by prcarter

We updated to version 14 2 weeks ago.  There have been a few cases, where the procedure code was selected, however, it doesn't appear in the Tx card when we close the chart and reopen it.  We have tried to "Edit today's treatment" and add the procedure code in and it still will not appear in the patient's Tx card.  Is anyone else having this issue.  It has happened with more than 1 procedure code.  Any suggestions?

 

Thank you in advance!

Misty

Outcomes