When we put notes in color, they now do not show unless you are in the view all screen. Is there a way to see the color notes just in the chart without being in view all?
Good day Heather (bracemom35),
In previous versions, our clients would frequently use colors and bold to highlight types of Treatment History entries, and they will continue doing so.
In v14, colors for treatment history notes are visible only in the “View All” treatment card mode (top right of treatment history). This is due to a limitation in VB6 that suppresses the custom visual edits in the Main view. We are hoping to address this in a future version of OrthoTrac; however, for the time being, the colors will always be visible by clicking "View All".
Please note that the "View All" display is set to only display actual clinical information. Comment-only records ("Notes") will not display on this screen, only clinical visits with procedures posted. This design decision was made due to overwhelming feedback from clients working with Development on the treatment card redesign. The Notes will still display on the main Treatment History screen, but will not appear in color.
Phil Carter / OrthoTrac Escalations
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