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Alphanumeric Payer IDs

Question asked by cabaa99 on May 17, 2018
Latest reply on May 17, 2018 by johnathan.d

We often get alphanumeric payer IDs (EDI Payer number) to use with e-claims submissions from the insurance companies. However, Practice Works uses a different Payer ID system that only takes numbers.


For example Delta Dental NC publishes DDNC. which in Practice Works needs to be 10004. It is cumbersome to have to call PW Support every time we need to sort this out (takes a long time for a rep to find the answer, or needs a second call). And making an educated guess often leads to claims being silently rejected until we pick them up thru the delinquent claims report.


Does anyone know of a table/resource that shows how to map the codes between the two systems?