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Issues opening docked pt attachments?

Question asked by jpisariktnosi on May 23, 2018
Latest reply on Jun 6, 2018 by paula1

Is anyone else having issues opening attachments like EOBs on patients you've docked to yourself and whose workspace you are thus opening via the dock? I can open the attachments fine if I search for the exact same patient, and I can open attachments on patients docked to me by others, but it's a no-go on patients I dock to myself and then reopen via the dock screen. I contacted tech support and Anthony is looking into it, but it didn't sound like it was a known issue as of yet.