Check out how we're doing on version 17 of SoftDent. We would love to hear your feedback!
This release is going to be killer!
I am not getting the video to flow. It stops at 8 seconds for me.....:(
Strange - pksaari79, are you still having this problem?
I cannot get the video to play. I use Chrome and I just went onto Internet Explorer to try it that way, and I had ......and seems like I may be the only one, based on comments. So I don't know what may be going on.
Hmm - that is odd, maybe try from your phone or tablet and see if you still have trouble? Also - to the right of the video do you see a "Download" button? You could try downloading the video and playing off your desktop. Sorry you are having these troubles!
I was just able to watch the video. Super excited! Can't wait for the new release! Hope some of our valuable clients jump on the opportunity to be part of the closed design group.
Looks great!!! Can't wait for this update.
wow cant wait!
M computer phobic dentist LOVED the video! Crossing fingers it may persuade him to go chartless! Nice job!
Thanks for the update Jeff. I am excited to see more..
I'm really excited for this update. I would like to be part of the closed design group or am I already since I'm a Braintrust Member?
You are already there!
I'm excited for the new look. Could I be added to the closed group?
What is this, "closed group" I'm seeing others talk about?
The closed group is a small set of expert users who are helping us develop version 17 of SoftDent. If you're interested, I will send you an invitation.
Let me describe a problem and you tell me if Softdent 17 will be able to handle it. Our facility treats kids and pregnant women who are medical assistance eligible. The Insurance company is requiring us to link all ADA Codes (CDT) to the ICD 10 code (Z3A.00) for pregnant women. Currently, I am told, if we link the ADA codes to the ICD code, it would print on the ADA form for both kids and pregnant women, not just pregnant women.. Both plans are administered by the same insurance company (SCION). Is there a work around in Softdent 16?
Perhaps you could add a column in the posting window at treatment completion (where we enter CDT code, tooth#, surface) and we could manually enter the proper ICD code for our pregnant patients.
Hello Dr. Stephens,
I don't know the answer to this question, but I will tag some experts here and see what we can find out.
Thanks, appreciate it.
Dr George M. Stephens
Dental Director, Village Dental Center
Wicomico County Health Department
705 N. Salisbury Blvd
Salisbury, MD 21801
Phone # 410-334-3401. Fax # 410-546-5090.
Fax # 410-546-5090.
On Thu, Aug 3, 2017 at 12:02 PM, jeffrey.urkevich <email@example.com>
I would like to be added to this community if there is room.
There are still a few spots left. I will send an invitation out to you shortly.
Can I be added to the group providing feedback on the clinical software upgrade?
Good morning kcrab,
I sent an invitation to the group. When you log in please choose "Places" and select SoftDent DEV. Thanks for joining the Braintrust!
I would like to join the group to provide feedback on the clinical update.
An invitation has been sent. You should now have access to the group. Please let me know if you have any questions.
My team is very excited!
Hello! Are there any available spots left? Would love to be added to the group!
You have been added!
Thank you for your interest. I look forward to working with you.
Thank you so much for the add!
Thanks Jeremy I am excited to help the development group
Hi Jeff---If you any open spots I'd love to be added to the development group. Let me know if it's still possible. Sharon
Hey Jeff-- I would love a spot too. I have 2 requests for the new version. Can you put a place on the post card (like you have for dentist and hygienist) for assistant? I would love to be able to run reports and see which assistants did what with the patients. I'd also love a way for telling if the dentist that treated the patient was in or out of network. We have an office that has different dentists. Some in-network and some out-of-network. Is there a way under the provider information to list the networks a dentist is a provider for and when the patient goes to check out the algorithm would compare the treating dentist that day, look up if they are in or out-of-network and use the correct algorithm for posting? PS: I was a software engineer for several years before becoming a dentist and would enjoy begin part of the team.
Oh and 1 more request...I would love a way to update the chart if something gets posted incorrectly...Say we accidentally post an amg on Monday, the charting model will show it in blue. I do not like deleting from the ledger, if I notice on Weds it was incorrectly charted, I would like to add to the ledger and have the addition, remove the incorrect posting from the ledger and the charting module. Maybe a button to add and link to the incorrect item...
I agree, this preserves the integrity of the record. When you keep a written record you don't delete things. You cross through, record that you mad e an error and initial it, then you make the correction. A digital record needs to hold up in court too and it is essential that it be clear that no one is editing the record after the fact without full disclosure.
Is Carestream finally throwing out the old Faircom C-Tree DB and moving to a SQL DB? This would be amazing for the IT side of things. Interface looks very good so far.
A database replacement is not in the cards at this time.
Thanks for the feedback!
Without a database replacement , how will the product ever be brought into this century? IS there only enough R&D $$ for band-aids and wallpaper?
I was under the impression the previous poster was asking specifically about version 17, which is focused on revamping the clinical module and other quality of life enhancements. A database replacement is under consideration for the future.
I hope you'll find the first round of changes in SoftDent v17 to be more significant than they appear in the video. There is a major workflow change we'll be announcing shortly. It will have a positive impact on nearly every SoftDent user.
I had an office call me yesterday with the following scenarios which I had never experienced before. I'm hoping these can be addressed in v17
1. bridge 1995bridge sectioned and pontic gonecan't get rid of pontic on chart
2. 3rds marked ext (outside work)then go to perio chart, the probings start on #1 instead of #2
3. can we have the hygienist name print on the perio chart in the future?
Hi shanab - 1 and 2 sound like defects. Has support been looped in on them? (chriscornett)
#3 - juriz / tyson.edwards For the backlog.
We have the same issue with old bridges and pontics that were posted in 1999. We have been using this software for a very long time and just now going to chartless with it. Only solution has been to go into the transaction history in the patient ledger and delete the old code to make it disappear off the clinical chart, then we add the correct info using the old date so that we do not post a "new" bill. I put in the same charge that was billed in 1999 and do an adjustment if needed tobalance the account.
I met the softdent gentlemen at the recent AADOM conference. We have been on softdent since 1999 and are current cloud users. I would love to be added to the development group if there are still sports available. They tried to add me when I was at AADOM, but it wasn't working.
Yes, I did let support know. Thanks
Are there any spots left?
Just about full! Sent an invite to you just a moment ago.
Version 17 looks great!! We have been working with SoftDent for 13 years and love it! Any spots left to the development team? Please add us if there is! Thank you!
Thank you for the feedback. We're also very excited about the direction SoftDent is headed.
The DEV community for this iteration is full, however we will be recruiting new members in the coming months. I will reach out to you at that time about joining.
Great! Thank you Jeremy. We look forward for all of the good things to come!
In case you didn't see the latest news about SoftDent v17
Major Update on SoftDent Version 17
I love all these new and exciting updates! If any spots become available to the development team please let me know! Would love to join!
I would love to see a revamp to the ledger.... it's very dated.
Are the updates only for the clinical portion of Softdent? I would definitely like to see updates to practice management side of Softdent.
As outlined here: Major Update on SoftDent Version 17 , parallel workflows will be possible so both the clinical and admin team can be completing workflows in the same patient account. There will also be performance improvements to some commonly run reports. For future planning - feel free to share with us where you would like to see the improvements. Tagging in juriz and tyson.edwards.
Gah! So there are no changes to the ability to have frequency limits on procedure code in bluebooks, ability to select plan for adjustment, tertiary configuration, or tx planning grouping updates???? Please tell me it isn't so.
Hello mdunham - I'm sorry we didn't get to those items yet. We are trying to bite off small pieces at a time and deliver them as fast as possible. The record locking fix is a very big change that we want to make sure we get 100% correct so a lot of effort was spent testing and developing those improvements.
Please continue to engage with us as we will continue to collaborate with all our users to drive improvements into the product. We didn't get to it this time but that doesn't mean we wont be doing it in the upcoming releases.
Thanks again for the continued support!
Could you message me via this exchange site or email me at melissa@dunhamdental a list of proposed updates for the new Softdent release?
I'll email you shortly.
I want to be a Beta Tester and please add me to the list
Will there be any hardware upgrades needed to run version 17 Softdent??? Advance notice will help more offices be prepared for the changes. Thanks--Sharon
I'm thankful to report there will be no hardware upgrades from the Version 16 system requirements.
Any room left to be a tester? Interested here. Thanks!
It shows you are a PracticeWorks customer. We have some significant changes planned for PW too. Please keep an eye out in the PW Forum for more information!
we live in a world of 'evidence based' treatment that requires justification. Softdent charting module needs to reflect that need. I would suggest that you increase mouse functionality to offer right click options like 'condition', and allow the user to designate multiple conditions by surface when treatment planning. I would suggest that when treatment is performed from the treatment plan, that these conditions then transfer to the progress notes and populate a template entry. Less work for staff and provides adequate documentation for treatment. Remember, in the clinic it's all about entering more data with less work- if this is not true, staff are likely to ignore when they are busy.
I have been involved with Softdent since 1988... contact me if you would like more input. I can also offer you some suggestions for inter- office communications if you desire. Have a good day!
will we be able to put the chart # on the scheduler so it will print out on the schedule
That was not included in this release. Are you running the Scheduler version or the original scheduler version?
we are running 116.2.4-s on the appointment for the patient you can choose to medical allerts,office codes,age and patient chart #
V 116.2.4-S ON THE SCHEDULAR IT IS CALLED THE OVERVIEW DESIGNER THERE IS A PLACE FOR THE CHART # BUT IT DOSEN'T WORK..
Retrieving data ...