If we have an integrity error are we able to post payments in orthotrac before it has been resolved?
Solved! Go to Solution.
Integrity errors just prevent the closure of the daysheet until they are resolved through corrective queries on your orthotrac database instance by our escalations team, but it is okay to still post charges and payments at the time it is just that your daysheet cant be closed until the integrity error is resolved.
@jodefoe tagging you here as well so you can see the information that @Charles_Hayes provided.
Integrity errors just prevent the closure of the daysheet until they are resolved through corrective queries on your orthotrac database instance by our escalations team, but it is okay to still post charges and payments at the time it is just that your daysheet cant be closed until the integrity error is resolved.
Carestream Dental LLC
3625 Cumberland Blvd. Ste. 700
Atlanta, GA 30339
© 2019 Carestream Dental, LLC. All Rights Reserved